Legal Rules Behind Your Account
Our Legal position starts with location and account eligibility. Access depends on local law, so you should confirm that using our services is permitted where you are before opening or using an account. We may ask you to complete phone verification and provide accurate account details
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before access is completed. Payment records also form part of the account record: DANA, OVO, GoPay and QRIS transactions can be matched against the wallet status shown in your cashier area, while bank transfer and virtual account references help us identify a payment correctly. We do
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not describe these rails as a way around local requirements. If a rule changes, we may restrict an account, request clarification or pause a transaction while the matter is checked. Your legal questions should include your account identifier and payment reference, without sending a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.